FAQ

When will my order be shipped?

- Shipping Charges: Free for all orders.
- Handling time: 1-2 business days
- Transit time: 2-4 business days

What is your return policy?

Please email support@nhicnorthflorida.com for a return address and always include your order number and full name in your email.

Change or cancel my order

You can exchange or cancel your order and address details within 24 hours of purchase. Please contact your email as soon as possible with your change request and label the subject line: Change My Order or Cancel My Order and be sure to include your full name and order number. We will confirm when your changes have been made.

Who do I contact for press inquiries?

For all press inquiries, email us at your email and your email will be sent to the right person!

Which carrier ships your order?

All are shipped via UPS, USPS and DHL in France.

Are there any extra fees for France?

No extra fees!

What payment methods do you accept?

We accept all major credit cards through our merchant service providers American Express, Diners Club, Discover, Mastercard, Visa.

Can I get a refund?

However, you can return the product and get your money back, if you are not happy with the product you received from us